Alkami Technology, a digital sales and service platform provider for financial institutions in the U.S., announced a new partnership between MANTL, an Alkami solution team and provider of loan and deposit account opening technology, and Sturgis Bank, a community bank serving Michigan through 16 branches, to transform its account opening experience for business and retail customers. Through this partnership, Sturgis Bank will modernize onboarding across all physical and digital banking channels, reinforcing its commitment to delivering an efficient and customer-centric experience while expanding accessibility and accelerating digital growth.
Sturgis Bank will deploy the full omnichannel suite of MANTL onboarding and account opening solutions to reimagine retail and business account opening. With MANTL, the bank will significantly reduce friction, enabling retail customers to open deposit accounts in under five minutes online and in less than 10 minutes in-branch. Existing customers will be able to open additional accounts in just a few clicks.
Businesses of all sizes will be able to securely open deposit accounts anytime, anywhere through a consistent and intuitive experience. MANTL will also support Sturgis Bank’s “Banking Brought to You” planned initiative, empowering teams to onboard local businesses and their employees more effectively. With features such as QR codes, private application links and real-time account opening capabilities, the bank will be able to flexibly open new business accounts at locations outside of a Sturgis Bank branch.
“By partnering with MANTL, we are modernizing our account origination strategy to deliver a truly seamless omnichannel experience,” Andrew McCall, vice president of operations at Sturgis Bank, said. “This transformation enables our teams to move beyond manual processes and focus on what matters most: building stronger customer relationships. At the same time, we’re driving efficiency, supporting deposit growth and enhancing the level of service we provide to our communities.”
By implementing MANTL, Sturgis Bank will be able to streamline operations across the organization. The platform’s integrated fraud and risk tools will enable strengthened fraud prevention and reduced need for manual application reviews, allowing staff to focus on higher-value interactions and growth initiatives.
“MANTL is proud to partner with Sturgis Bank as they invest in a more modern, flexible approach to account opening,” Benjamin Conant, chief product officer of Alkami, said. “By equipping their teams with true omnichannel capabilities, Sturgis Bank is creating a faster, more accessible experience for both consumers and businesses while unlocking new opportunities for deposit growth and community engagement.”
