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Towpath Credit Union Transforms Digital Banking Experience with Alkami’s Solution

The credit union, headquartered in Northeast Ohio, executed a full conversion, replacing its core, digital banking, loan origination and document management systems.

byBrianna Wilson
July 17, 2025
in News

Towpath Credit Union has successfully completed a comprehensive digital transformation using the Alkami Digital Banking Platform by Alkami Technology, a cloud-based digital banking solutions provider for financial institutions in the United States.

The credit union, headquartered in Northeast Ohio, executed a full conversion, replacing its core, digital banking, loan origination and document management systems. Towpath is also leveraging Alkami’s Data & Marketing Solution to deepen member engagement and deliver targeted, needs-based campaigns.

“We didn’t want a lack of digital capability to be a reason someone chose not to bank with us,” Michael Sferro, president and CEO of Towpath, said. “With Alkami, we found the right combination of innovation, reliability and scalability that allows us to offer a no-compromise solution. Our members now have the tools they need and the experience they expect—all in one place.”

“Towpath Credit Union’s approach reflects the type of forward-thinking leadership we’re proud to support,” Taylor Adkins, vice president, product management at Alkami, said. “Their team didn’t just implement new technology—they made strategic moves to future-proof their institution while staying true to their community-first mission. We’re honored to be their partner on that journey.”

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