Clear Mountain Bank has launched the Alkami digital banking platform for its retail and business customers and will further expand its partnership by implementing Alkami’s data and marketing solution.
As a community bank, Clear Mountain Bank wanted to modernize its digital experience with a secure digital banking platform and refreshed user interface.
“At Clear Mountain Bank, our goal is to provide the same high-end digital capabilities you’d find at larger institutions, without losing the hometown experience that defines who we are,” David M. Thomas, president and CEO of Clear Mountain Bank, said. “Launching Alkami’s Digital Banking Platform allows us to deliver a modern, user-friendly experience to both our retail and business customers, while continuing to strengthen the relationships at the heart of our community.”
Through the platform, Clear Mountain Bank now offers a feature-rich, scalable digital banking experience designed to meet evolving customer expectations. Business customers benefit from integrated positive pay and ACH reporting capabilities designed to enhance fraud prevention, increase transaction visibility and support operational efficiency.
Building on this digital foundation, Clear Mountain Bank is preparing to launch Alkami’s data and marketing solution to harness actionable transaction data and drive more personalized engagement strategies.
“We see a real opportunity to better understand our customers through the data we already have,” Tim Boyles, chief experience officer at Clear Mountain Bank, said. “The data and marketing solution will help us identify needs sooner and connect customers with the right products, without losing the personal touch that sets us apart.”
Taylor Adkins, vice president, product management at Alkami, added, “Clear Mountain Bank demonstrates how community financial institutions can pair advanced digital capabilities with a strong relationship culture. With the digital banking platform already live and the data and marketing solution on the horizon, they’re well-positioned to drive engagement, protect customers and fuel sustainable growth.”
