Asset-based lender Ultimate Finance received a record high Net Promoter Score (NPS) score.
NPS is a measure of customer loyalty. It’s based on one question: “How likely are you to recommend us?” scored from 0 to 10. People who score 9–10 are promoters; 7–8 are passives; and 0–6 are detractors.
In its first NPS survey of 2026, Ultimate Finance achieved record-high scores across all funding solutions, both from clients benefiting from its unique approach to business finance to the introducer partners who place deals with them every day.
Ultimate Finance receives an overall NPS score of 85; a score of 86 from business owners; and a score of 84 from introducers. These are all record highs for the company.
