Souheil Badran, senior executive vice president and chief operations officer of U.S. Bancorp, the parent company of U.S. Bank, will retire from the bank this spring.
“Souheil has led our operations function with distinction and a keen eye toward elevating our client experience with our contact centers and driving productivity and efficiency in service of our shareholders,” Gunjan Kedia, CEO of U.S. Bancorp, said. “I have appreciated his insights, advocacy and friendship, and we will build on the foundation he has helped set for the operations team.”
Badran joined the organization in late 2022, bringing diverse experience across the payments, software and wealth management industries. He provided an active and influential voice during his tenure at U.S. Bancorp, shaping the current strategy of the company’s operations organization and leading efforts to bring automation, artificial intelligence and efficiency to its contact centers and related functions.
The company has a succession planning program in place and will activate and implement that as Badran prepares for his retirement. He intends to assist with the leadership transition to accommodate a disciplined process.
“It has been an honor and a privilege serving on the leadership team at U.S. Bancorp, and I am confident not only in the future of the organization, but in the leaders who will guide the company into the future,” Badran said.
