Mascoma Bank is now live with the Alkami’s full digital sales and service platform. The comprehensive suite includes the company’s onboarding and account opening solution, the digital banking solution, and the data and marketing solution.
“At Mascoma, we see digital banking as more than just a product. It’s a critical sales channel that connects customers to everything we offer,” Sam Pause, chief innovation and brand officer at Mascoma, said. “Alkami gives us the easy-to-use, modern digital experience our customers expect, while the data and marketing solution will empower us to engage them with the right message at the right time. Having this full suite in place positions us to build stronger relationships and support our customers in more meaningful ways.”
By leveraging the platform, the bank is equipped to onboard new customers, deliver a user-friendly digital experience and act on real-time behavioral insights to grow relationships.
“Mascoma knows that true digital transformation is not only about making banking easier. It is about creating more connected and supportive experiences,” Taylor Adkins, vice president, product management at Alkami, said. “Through the Alkami digital sales and service platform, Mascoma is enhancing how it serves its customers and communities. We are proud to be a part of that commitment.”
