City First Bank has selected Alkami Technology’s MANTL Onboarding & Account Opening to modernize its retail account opening across its physical and digital banking channels.
City First Bank will leverage the full omnichannel suite of MANTL solutions to create a more seamless account opening experience, equip relationship managers with more efficient workflows and establish a scalable foundation for expanding beyond its traditional footprint. By implementing MANTL Retail Account Opening, the bank is investing in technology that supports sustainable growth while continuing to deliver the level of service its customers expect.
“At City First Bank, making banking accessible starts at the front door. Today that door is digital. Partnership with MANTL means our community can open an account in minutes from anywhere, without encountering obstacles,” Brian Argrett, president and CEO of City First Bank, said. “It is a simple change that makes a huge difference in helping people save, grow and build their financial future.”
As the bank continues expanding its reach, MANTL will help City First Bank reach more customers nationwide by delivering a modern account opening experience that preserves the personalized service that differentiates the institution.
“Today’s financial institutions need technology that helps them grow relationships, expand into new markets, and create omnichannel experiences that differentiate their institution,” Benjamin Conant, chief product officer at Alkami, said. “City First Bank has a clear vision for growth while remaining deeply committed to its mission and the communities it serves. We’re excited to partner with their team as they execute that vision with an omnichannel account opening experience that supports deposit growth, strengthens relationship banking and positions the bank for long-term success.”
With MANTL, City First Bank will be able to automate more than 85% of application decisions, including Know Your Customer (KYC), Anti-Money Laundering (AML) and Bank Secrecy Act (BSA) checks, as well as product setup, funding and core booking, reducing manual intervention and increasing operational efficiency.
