Citi Commercial Bank (CCB) has taken steps to enhance its lending capabilities for mid-sized corporates by offering a streamlined digital experience. This transformation of CCB’s existing credit processes is designed to improve ease of use for global clients while accelerating turnaround times and enhancing the overall client experience. The changes are part of CCB’s ongoing strategic focus to increase its pace of digitalization.
“These enhancements support our commercial banking clients by offering quicker, more efficient and tech-led financing options to meet their capital needs,” Tasnim Ghiawadwala, head of Citi Commercial Bank, said. “Many CCB clients are fast-growing companies, and this improved lending experience is consistent with how they operate their own businesses.”
“The continued roll out of these new digital lending capabilities to new geographies remains a key priority for Citi Commercial Bank,” Colm Donnelly, head of digital lending transformation and partnerships for Citi Commercial Bank, said. “Digitally enhancing our client experience ensures we offer rapid support for common needs. We consistently explore ways to leverage innovative technology including artificial intelligence powered tools to increase automation and provide credit products in a quicker and simpler manner.”
