Monroe Capital increased First Call Resolution’s credit facility to support the company’s continued growth.
Based in Eugene, OR and with seven contact centers across Oregon and Montana, a near shore site in Tijuana, Mexico, and a Poland contact center coming online in December, FCR provides outsourced live agent call center and business process solutions.
The company provides a wide range of outsourced contact center, business process and social networking solutions to companies across most industries, ranging from high tech to healthcare to start-ups and new economy companies.
