ComplexCare Solutions (CCS), a physician-founded, clinician-led provider of health assessments and member engagement services to health plans across the country and a portfolio company of Vesey Street Capital Partners (VSCP), closed a refinancing of its senior secured credit facilities with new lenders Regions Bank and Pinnacle Bank. The new facilities consist of a revolving credit facility and a Term Loan A and include an accordion feature to support future growth.
Regions Bank served as administrative agent. Regions Capital Markets, a division of Regions Bank, acted as left lead arranger, with Pinnacle Bank serving as joint lead arranger, and both Regions Bank and Pinnacle Bank are lenders under the facilities.
Proceeds of the term loan were used to repay the company’s existing term loan in full and to pay related fees and expenses. The refinancing reduces the interest rate on CCS’s borrowings, extends the maturity of the company’s debt to 2031 and establishes long-term banking relationships with Regions and Pinnacle, including Regions’ role as the company’s primary treasury management and depository bank. The new facilities also give CCS potential access to additional capital to support both organic growth and future acquisitions.
“We are proud to welcome ComplexCare Solutions as a Regions client and to partner with the Vesey Street team,” David Bess, vice president of Regions Bank, said. “CCS has built a high-quality, fast-growing business around a clinician-led model, a talented management team and a record of consistent performance. Our relationship-based approach and healthcare banking expertise allowed us to build a facility tailored to the company’s needs, and we look forward to supporting its continued growth for years to come, together with our partners at Pinnacle Bank.”
Chris Hasslinger, Investment Partner of VSCP, added, “We are pleased to complete a successful financing in the current market environment, driving significant benefits to CCS. All of this is enabled by the strength and growth of CCS. The result is a lower-cost, longer-dated capital structure and meaningful flexibility to keep investing in the business. VSCP has existing relationships with both Regions and Pinnacle, and we are delighted to now extend those relationships to CCS.”
Rachel Knight, CEO of CCS, said, “This refinancing is an important milestone for CCS and a strong validation of the business we have built with our health plan partners and our clinical network. Regions and Pinnacle understood our model from the start and moved quickly. Our approach rests on partnership, adaptability and measurable results, and with a lower cost of capital and trusted long-term banking partners, we are well positioned for ongoing investment to strengthen and expand our clinical services.”
The new revolving credit facility and accordion provide committed capital for working capital and a pipeline of potential acquisitions, while Regions’ treasury management platform gives CCS greater visibility and control over cash across the business. The Regions and Pinnacle relationships complement CCS’s existing partnership with VSCP as it continues to grow nationally.





