Law firm Robbins, Salomon & Patt launched its Strategic Alliance Spotlight, an initiative focused on celebrating client relationships.
RSP has spent nearly 50 years helping middle to large market clients with a myriad of legal matters ranging from real estate, business transactions and government representation to banking, finance and litigation.
“Beyond offering legal advice, we see ourselves as trusted advisors and strong, knowledgeable advocates on our clients’ behalf,” said CEO Richard L. Gayle. “Our mission is to provide quality, value-driven legal services that make a positive difference in the business and personal lives of our clients, and we’ve built our firm on those lasting client collaborations.”
The Strategic Alliance Spotlight will first focus on one of the firm’s long-term clients of close to 40 years, Freedman Seating Company, an engineer and manufacturer of seats and related products for buses, rail lines, marine use, truck and specialty commercial vehicle seating.
“When we first met RSP almost 40 years ago, we chose them for their efficiency and advocacy as a legal advisor as well as for their experience to provide that advice in a cost-effective manner,” said Jerry Freedman, FSC chairman. “They are diligent in understanding our business, passionate about solving our legal challenges, and strategic in helping us achieve our goals. RSP is not afraid to challenge us, with the end goal of contributing to our success. We are honored to be the inaugural Strategic Alliance Spotlight client.”
RSP’s Strategic Alliance Spotlight seeks to celebrate its relationship with a different client each year.
“Freedman is the perfect demonstration of what RSP strives to accomplish strategically with all our clients and business associates: close relationships which add value and flourish over time, continuing to grow and prosper,” Gayle explained. “They’re not only one of our oldest clients, they epitomize the solid attorney/client relationship we strive to achieve in terms of mutual trust, confidence, loyalty and dedication to our clients’ best interests.”
As RSP moves toward its 50th anniversary in 2020, additional initiatives are planned to highlight how the firm delivers client value. One proposed priority is an annual summit for clients to discuss industry trends and practices and how they may impact client businesses, as well as to increase client understanding of all RSP practice areas. In addition, the firm plans to launch an annual client survey to measure client satisfaction and discover how RSP can best meet clients’ legal needs.
