Optimism among small business owners jumped significantly in the latest quarterly Wells Fargo/Gallup Small Business Index, with an overall Index score of 129. That is 11 points higher than last quarter’s score of 118 and the highest in the survey’s 15-year history.
Survey respondents said positive business financials drove the record high. Eighty percent of respondents rated their financial situation as very good or somewhat good, and 84% said they expect their financial situation to be very good or somewhat good over the next year. A record 55% of business owners reported increases in revenue, with 62% estimating revenue increases in the next year. In addition, 74% said they had good cash flow in the past 12 months, and 78% said they expect their businesses to have good cash flow over the next year.
“As we head into the end of 2018, small businesses are continuing to indicate that they are thriving and hopeful for the future,” said Andy Rowe, Wells Fargo head of Customer Segments. “With owner optimism hitting its highest level in the 15 years Wells Fargo has been conducting this survey, we are excited to see what this will mean for their continued capital investment and growth.”
The survey also looked at what priorities business owners see as paramount for the incoming U.S. Congress, including several questions asked in the fourth quarter of 2016 following the last national election.
When asked to forecast their operating environment in the coming year, 35% said it will be better (down 10% from 2016) and 55% forecasted no change (43% in 2016); 10% said it would get worse (11% in 2016). In addition, about half of respondents said the actions Congress will take next year will have no impact on their businesses, compared to about one quarter of respondents in 2016 who were asked a similar question regarding the new President and Congress.
In April 2018, the Small Business Index survey included a question about owners’ views of the recent tax reform, and 39% said they didn’t know how the tax bill would affect their businesses; 27% did not expect it to benefit them. Seven months later, taxes continue to be key issue among small business owners. When asked to list the most important issue they would like to see addressed by the new Congress, 29% highlighted taxes as the top issue, with 12% listing healthcare and 11% saying government regulation. When asked what congressional actions will be most important for their businesses, 74% said actions relating to tax codes and regulations, while 61% said overall small business regulation and 60% said actions related to healthcare.
Top challenges continue to be hiring and attracting new business
For the third consecutive quarter, survey respondents said hiring and retaining staff was their top challenge, at 18%. In addition, the number of business owners who expect to have an increased number of openings in the next 12 months remained steady at 35%.
Other challenges cited include attracting new business (10%) and taxes (9%), both of which have continued to be top issues for small business owners.
The percentage of small business owners who said obtaining credit was somewhat or very easy in the past 12 months rose to 47%, compared with 40% last quarter. Half of business owners surveyed said they expect credit will be easy to obtain over the next year. Further underlining owner optimism around the ability to access this credit, only 1% of respondents said access to credit was the most important challenge they face.
