Cambridge Savings Bank appointed Tony Macchi senior vice president of digital and products. Macchi will spearhead the bank’s ongoing digital transformation, ensuring that its online and mobile solutions help customers make progress toward their goals through the bank’s products and services.
Drawing upon more than two decades of experience in the consumer and small business banking verticals, Macchi will expand Cambridge Savings Bank’s existing suite of electronic tools, treasury management products and digital services, ultimately reimagining the digital experience for the bank’s consumer, small business and commercial customers. Macchi also will play a role in assessing and selecting third-party products and solutions to implement across the entirety of Cambridge Savings Bank, including its commercial, small business and consumer divisions. Macchi will report directly to Katie Catlender, executive vice president and chief customer officer for Cambridge Savings Bank.
“Throughout my career, I have been fortunate to witness the exponential surge in demand for solutions that enable customers to bank how and where they’d like,” Macchi said. “This experience has provided me with valuable opportunities to grow my skill set and leverage new innovations to the advantage of banks and their customers. I look forward to navigating the ever-changing digital landscape with a leadership team full of informed and passionate individuals at CSB. The bank’s customer-first approach makes my job even more meaningful, as every move I make will positively impact the financial lives of individuals that we serve.”
Before joining Cambridge Savings Bank, Macchi held leadership positions at other banks, including his most recent role as a senior vice president of the retail online channel at Santander Bank. Previously, he served as senior vice president of small business banking, e-commerce, at Bank of America.
“Tony’s proven track record of success deploying innovative online solutions to improve the customer experience, paired with his appetite to create meaningful change, made him the ideal candidate to grow CSB’s digital service offering, focused on solutions that matter for our customers,” Catlender said. “The banking industry is undergoing massive transformation, digital is the norm, and we are excited to have Tony champion our approach. With Tony on our team, I have full confidence that we will continue to anticipate and proactively offer our customers the solutions they desire for their businesses to thrive and for their personal financial well-being.”
The appointment of Macchi comes after Cambridge Savings Bank hired Carlos Osornio as senior vice president of service, Kevin McGuire as chief information officer and Vincent Fennell as customer data analytics officer.
