Triumph Business Capital appointed Amber Roy to the role of chief operating officer. Roy will report to Geoff Brenner, CEO of Triumph Business Capital.
As chief operating officer, Roy will be responsible for Triumph Business Capital’s day-to-day operations, ensuring the company delivers services while being cost effective and maintaining a positive profit margin. Roy will lead all of Triumph Business Capital’s operational functions, including underwriting and customer experience.
“With experience managing end-to-end strategy, analytics, customer service, mergers and acquisitions, and strategic partnerships, Amber brings a depth of knowledge that will allow Triumph Business Capital to scale our strategic thinking, process involvement and change management,” Brenner said. “Over the course of the past two years, the Triumph Business Capital team has achieved exceptional, record-breaking growth. Amber’s background of driving change and growth with two industry leading institutions will be instrumental as we continue to scale Triumph Business Capital.”
Roy joined Triumph Business Capital from Caliber Home Loans, a company in the U.S. mortgage market, where she served as senior vice president of executive strategy and support for operations and servicing. In that role, Roy managed end-to-end strategy, analytics, customer service, mergers and acquisitions, and strategic projects. She also was responsible for 3,000 employees. Prior to Caliber, Roy served as senior vice president and operations manager for Bank of America, where she led site strategy, process re-engineering, organizational effectiveness, partner and vendor relationship management, and communications.
“I am excited and honored to join the Triumph Business Capital leadership team, helping to evolve the processes to scale and grow the business,” Roy said. “I look forward to building upon the strong foundation the Triumph team has built to provide a unique and valuable client experience.”
