Merchant West Group was previously operating on a legacy system that was several versions behind and could no longer receive updated functionality. With long-term sustainability as a key objective, the business needed to upgrade to a reliable and modern platform which would support its growth plans.
“The upgrading of our core operating system to the Solifi ABL platform marks a significant milestone in our strategy to provide our clients with the best possible service offering in the South African invoice discounting market,” Mike Brandon, managing director of Merchant West Working Capital Solutions, said. “The upgrade process was seamless with strong support from the Solifi team at each step, which meant that we landed the project on time, within budget and with minimal disruption to daily operations and no impact on client transaction flow.”
“Upgrading to Solifi ABL on the Open Finance Platform was a natural choice for Merchant West Group because of our existing strong relationship and tailored solutions,” Bill Noel, chief product officer at Solifi, said. “Our platform equips Merchant West Group with automation, removing the need for manual processes, such as calculations of interest or system upgrades, so they can really take advantage of their resources in other areas of the business. We look forward to our continued partnership with Merchant West Group as they scale their operations in South Africa.”
As a Solifi customer for more than 10 years, Merchant West Group determined Solifi’s solution was right for the business due to it being a cloud-based solution with added security measures and improved process automation. The project was green lit in April and was completed on time and within budget, enabling Merchant West to avoid disruption to its customers. The business is now equipped with a platform that will support future growth.