Claudia Douglass joined Grant Thornton, a provider of audit and assurance, tax and advisory services, as a principal and healthcare industry growth leader.

Douglass, a former chief operating officer and strategy leader who brings three decades of healthcare experience to Grant Thornton, will help the firm’s healthcare clients accelerate their transformation goals through enhanced and new offerings that span Grant Thornton’s service lines and geographic markets. She will also provide strategic insights into trends by contributing to Grant Thornton’s publications, research initiatives and events.

“From growth and finance to infrastructure, workforce and technology, the healthcare industry is facing unique challenges, while also entering a new age of possibilities,” Lisa Walkush, national managing principal of industry at Grant Thornton, said. “Claudia understands this and has the proven experience to help our clients succeed in a dynamic market that requires transformative thinking. Not only will she help our clients grow and achieve their strategic priorities, but she will also help expand our firm’s healthcare industry practice.”

“With 30 years of healthcare experience, Claudia has advised clients on the issues that matter most, including strategy, operations and financial management,” David Tyler, principal and national healthcare industry leader at Grant Thornton, said. “That makes Claudia the perfect leader to join our team and help guide our clients through the ever-changing healthcare landscape.”

Her experiences include a focus on developing and leading complex strategic initiatives across multiple business units — primarily in the areas of strategic growth, quality and consumer experience; population health; ambulatory strategy and operations; virtual care and cost reduction.

Based in Charlotte, NC, Douglass was previously a principal in PwC’s health industries advisory practice, where she served as the firm’s global and U.S. co-leader of hybrid care and digital health. Before that, she was a managing director in Deloitte’s advisory healthcare and health plan practice, where she led the firm’s strategic risk offerings. Earlier in her career, Douglass served as a health system senior vice president and chief operating officer, as well as a vice president of strategy.

“I’m honored to join the Grant Thornton Healthcare practice — a forward-thinking team that prioritizes its people and its clients,” Douglass said. “Grant Thornton’s collaborative culture is the bedrock of the firm’s success, and I’m excited to help our healthcare clients achieve their growth goals by offering high-quality solutions through a uniquely personalized experience.”