Erminia (Ernie) Johannson was appointed BMO Financial’s group head, North American Personal Banking & U.S. Business Banking. This appointment represents an expanded mandate for her as she continues in her position as group head, U.S. Personal & Business Banking.

She will also retain her role leading the bank’s North American Retail Payments business. She continues to report to Cameron Fowler, president, North American Personal & Business Banking, BMO Financial Group.

Johannson joined BMO in 2012 as head, Canadian Personal Banking, and moved to the role of head, North American Retail Credit & Chief Risk Officer in 2016. In 2018 she became group head, U.S. Personal & Business Banking.

“Ernie has an incredible passion for delivering an exceptional customer experience, with an excellent track record of innovating and generating sustainable profit growth in rapidly changing environments,” said Darryl White, CEO, BMO Financial Group. “With her expanded mandate, she will support our ongoing efforts to accelerate growth.”