Wells Fargo named Ruth Jacks head of data and transformation for commercial banking. Jacks joined the company on June 14 and will report to Perry Pelos, head of commercial banking at Wells Fargo.
In this newly created leadership role, Jacks will be responsible for establishing a technology platform to simplify and automate client management. She also will lead the data capabilities strategy across commercial banking at Wells Fargo.
“With over 25 years of banking and leadership experience, Ruth brings deep expertise in strategic planning and client management to our team,” Pelos said. “She will drive critical work to develop a technology platform that provides a seamless client experience as well as lead our data integration. We are excited to welcome Ruth to Wells Fargo and the commercial banking business.”
Jacks joined Wells Fargo from Texas Capital Bank, where she served as a sales strategy and analytics executive and developed and executed enterprise strategy to improve client experience and drive growth. Prior to Texas Capital Bank, she was with Bank of America for 14 years, serving in leadership roles, which included developing the bank’s retention and growth strategy. Throughout her career, Jacks has led diversity and inclusion analytics and transformation plans and chaired various employee network groups.
A certified Lean and Six Sigma Master Black Belt, Jacks taught and applied transformational change management methodologies at Ivy League university healthcare systems like Cornell and Yale. She is involved in human rights organizations and the Boys and Girls Clubs of Greater Dallas, where she is the 2022 board chair-elect.