Wells Fargo named Cesar Gonzalez head of operations for commercial banking. He will join the company on Aug. 30 and will report to Perry Pelos, CEO of Wells Fargo Commercial Banking, and Lester Owens, head of Wells Fargo Operations.
In this role, Gonzalez will lead business and lending operations for Wells Fargo’s commercial banking business and will partner with leaders across Wells Fargo to ensure an integrated operating environment. He will oversee the transformation of operational processes and he will leverage best practices to serve the needs of clients.
“Cesar joins us with more than 25 years of experience leading process transformation across multiple disciplines, and he has deep expertise in leading global risk, client services and operations organizations across the United States, Asia Pacific and Europe,” Pelos said. “His exceptional background will help us execute critical work in developing and aligning platforms that will provide a seamless client and employee experience. We are excited to welcome Cesar to Wells Fargo and the commercial banking business.”
Gonzalez will join Wells Fargo from Bank of America, where he most recently led enterprise programs focused on optimizing end-to-end processes across all business lines. During his time with Bank of America, Gonzalez led the commercial bank service organization and, according to Wells Fargo, helped Bank of America become the first commercial bank service organization to earn JD Power & Associates’ certification for client satisfaction excellence. In addition, Gonzalez enabled business growth of more than 25% and aided Bank of America in earning recognition from the Greenwich Study for providing the best implementation and service experience in the Asia Pacific region.
A certified Six Sigma Black Belt, Gonzalez is the co-chair of the Hispanic Scholarship Fund Advisory Council. He also founded and co-chaired the Chief Administrative Office Hispanic-Latino Leadership Advisory Council at Bank of America, which helped the bank recruit Hispanic professionals and enhanced the bank’s brand image with Hispanic-serving institutions.