Danske Bank is adjusting its business unit setup. Going forward, the bank’s commercial activities will be organized in three business units headed by Berit Behring, Christian Bornfeld and Johanna Norberg.

Behring will continue to head the large corporates and institutions business unit, while Bornfeld will serve as the new head of the personal customers business unit and Norberg will serve as the new head of the business customers business unit. Bornfeld was previously the chief innovation and technology officer at ABN AMRO, while Norberg has been with Danske Bank since 2010 and is presently heading business customers in the current personal and business customers unit and is country manager of Danske Bank Sweden, a role she will maintain.

The new personal customers unit will serve Danske Bank’s personal customers across all markets as well its subsidiaries, Danica and Realkredit Danmark. Meanwhile, the new business customers unit will serve the bank’s small and medium-sized business customers and include its asset finance operations.

“We are progressing steadily on our transformation and are becoming even better positioned to execute on our opportunities and handle our challenges,” Carsten Egeriis, CEO of Danske Bank, said. “By having three dedicated business units that each focus on a specific customer segment and anchoring all of them individually in the executive leadership team, we further increase our commercial focus in the ELT and end-to-end customer responsibility throughout the organization. This allows us to accelerate the execution of our 2023 plan and further strengthen our position in the market.”

Bornfeld and Norberg will join the bank’s executive leadership team by May 1, replacing Glenn Söderholm, who will step down when the changes take effect and stay on as a senior advisor

“As part of this, I am very happy that Christian and Johanna will join our executive leadership team,” Egeriis said. “They both bring extensive leadership and banking experience, and I am confident that they will contribute greatly to ensuring even better customer experiences and increasing our commercial momentum. Johanna has already demonstrated strong customer focus and delivered great results and she will be key in leveraging this position to further develop our stronghold within business customers. Christian will add extensive experience in transformation and digitalization within personal banking and will play a key role in further developing our offerings and services towards our personal customers with focus on digital convenience and competent advisory.

“Glenn has been with the bank since 1998 and a member of the executive leadership team for more than eight years, and he has played a pivotal role in the bank across all business areas. Glenn has been instrumental in developing our plans for the organizational change, and I am very pleased that we have been able to plan this next step and the handover to Christian and Johanna together. Glenn will continue to be a strong support and key capacity in the transition, as he will stay on to act as an experienced and invaluable advisor to me and the entire leadership team.”

The new organization setup will take effect no later than May 1. Danske Bank’s financial reporting will be aligned with the new organizational structure. The interim report for the first six months of 2022 will show pro forma figures, whereas the new structure will be reflected in the interim report for the first nine months of 2022 at the latest.