BNY Mellon’s Pershing, a provider of global financial business solutions, named Jim Crowley chief operating officer.

During his tenure at the firm, Crowley has served in various operations areas, including a role at the New York Stock Exchange before leading the marketing and business development efforts for Pershing’s fixed income business. Subsequently, he moved to relationship management where he assumed a wide range of roles to build Pershing’s broker-dealer global relationship management team. He most recently served as the company’s chief relationship officer, overseeing relationship management strategy across its businesses and collaborating on strategic relationships across BNY Mellon.

“We are very pleased to announce that Jim will be assuming a new role as our chief operating officer,” said Lisa Dolly, Pershing’s CEO. “We believe the client experience is driving business decisions today, and will into the next generation. Jim has been working closely with our clients to understand their needs, and his leadership will help us to continue to deliver solutions that empower our clients and improve the overall experience.”

As a member of the Pershing executive committee and BNY Mellon’s senior leadership team, Crowley will continue to be directly involved in setting the strategic direction of the firm.

BNY Mellon’s Pershing and its affiliates provide advisors, broker-dealers, family offices, hedge fund, registered investment advisor firms and wealth managers with a broad suite of global financial business solutions.