Comerica Bank claimed the highest number of 2013 Greenwich Excellence Awards in Middle Market Banking overall, while Bank of America and J.P. Morgan each claimed two Greenwich Excellence Awards in the Mid-Corporate category.
In 2013, Greenwich Associates surveyed nearly 14,000 middle-market companies and more than 450 mid-corporates and about their banking relationships. Respondents were asked to name the banks they used and to rate these providers in a variety of product and service categories. Banks that received customer ratings above those of competitors by a statistically significant margin at a 95% confidence level were named Greenwich Excellence Award Winners.
Comerica Bank led the market by winning 16 Greenwich Excellence Awards in Middle Market Banking in 2013, including 12 National Awards and four Regional Awards. Among the awards claimed by Comerica at the national level were Overall Satisfaction, Likelihood to Recommend and Relationship Manager Capability. First Tennessee claimed 12 awards, including 10 national and two regional citations, and Frost Bank claimed seven national and two regional awards for a total of 9.
In the Mid-Corporate category, which spans companies with annual revenues of $500 million to $2 billion, Bank of America and J.P. Morgan each claimed two Greenwich Excellence Awards, while Citi, HSBC and Wells Fargo each claimed one award.
To see the Middle Market Banking award recipients, click here.
To see the Mid-Corporate award recipients, click here.