Daily News: February 2, 2012

H.I.G. Capital, Bayside Complete Sale of Service Net


H.I.G. Capital LLC announced that it has completed the sale of Service Net to Chartis U.S., Inc., a wholly owned subsidiary of American International Group, Inc. (AIG). H.I.G. Capital completed the transaction in partnership with Bayside Capital.

Service Net is a service management company that creates, administers and markets service warranty solutions for original equipment manufacturers (OEMs) and specialty retailers covering a wide array of consumer durable products.

Service Net, based in Jeffersonville, IN, offers its clients a comprehensive suite of customized service and extended warranty programs for a variety of products including major appliances, consumer electronics, personal computers, handheld devices, mobile phones and heating and ventilation equipment. The company uniquely focuses on a blue-chip base of OEMs and specialty retailers that utilize warranty and value added service programs as a means to build consumer and brand loyalty.

H.I.G. has partnered with the Service Net executive team on two separate occasions. H.I.G. recapitalized Service Net in 2004 and successfully exited its investment in 2007. In 2009, H.I.G. re-acquired the company and worked closely with the Service Net team to create material value. Since 2009, the company has successfully grown through the recruitment of new blue-chip clients, acquisition of a niche third-party administrator and focus on emerging industry verticals. H.I.G. has provided financial support to further invest in Service Net’s world class operating platform.

Lansdon Robbins, founder and chairman of Service Net, commented, “H.I.G. has been incredibly supportive of our growth strategy, and has been a value-added partner during a key stage of Service Net’s development. Their continued support has been instrumental to our growth.”

Doug Berman, executive managing director of H.I.G., commented, “Our partnership with Service Net’s outstanding management team has been a tremendous success. The organization executed on its well defined growth strategy and extended its leadership position in the industry.”

H.I.G. Capital is a global private equity investment firm that specializes in providing capital to small- and medium-sized companies with attractive growth potential. H

Bayside Capital is a credit-oriented investment firm. Focused on middle-market companies, Bayside invests across several segments of the primary and secondary debt capital markets with an emphasis on long term returns.