Deloitte Corporate Finance acted as the exclusive financial advisor to First Call Resolution, a Eugene, OR-based provider of outsourced business process solutions, in its debt recapitalization with Monroe Capital. FCR will use the proceeds to pursue various growth investments.

“It was a privilege to advise FCR’s shareholders through this transaction and help them achieve their goals,” said Phil Colaco, CEO of Deloitte Corporate Finance. “FCR’s founders have built an extraordinary business, and we look forward to the next phase of FCR’s story.”

Founded in 2005, FCR handles complex requests requiring advanced technical support for customers in regulated industries.