Crown Capital Partners closed a $15 million, five-year term loan agreement with Bill Gosling Outsourcing Holding (BGO), formerly Allied Global Holdings, a global provider of call center solutions.

The agreement provides for a $15 million term loan to BGO by Crown Capital Fund IV, an investment fund managed by Crown and in which Crown holds a 50% interest. The term loan bears a fixed interest rate of 12% per annum, compounded and payable monthly, and matures in 60 months.

Newmarket, ON-based BGO offers a full suite of customer contact solution services, including accounts receivable management, customer care and customer sales and acquisition. It operates nine call centers in Canada, the U.S., the UK and the Philippines.

“Bill Gosling Outsourcing is a successful, well-managed company and is a leader in its niche,” said Chris Johnson, Crown’s president and CEO. “Building on its successes, BGO will continue to benefit from the ongoing shift to business process outsourcing. Driven by growth from key customers and its Philippines expansion, BGO expects to increase revenue and EBITDA significantly over the next three years. We are pleased to partner with them as they continue to grow the business.”

“The Crown team clearly understands how to work with entrepreneurs and growth companies, and they provided a financial solution that is aligned with our business requirements and plans,” said Dave Rae, CEO of BGO.

Crown is a specialty finance company focused on providing capital to Canadian and select U.S. companies that are unwilling or unable to obtain suitable financing from traditional capital providers such as banks and private equity funds.