CrowdOut Capital closed a senior secured term loan to Austin-based Personiv to support the acquisition of John Keells BPO, a Gurgaon, India-based provider of customer engagement services including inbound and outbound voice, multichannel service management, tech support and back office support.

Personiv is a business process outsourcing company with more than 2,000 employees in three different countries, providing services from customer engagement to back office support and recruiting to website and graphic design.

“CrowdOut’s deep understanding of business needs within service industries makes them a great partner to work with as we continually expand the scope of our services to better serve our clients,” said David Lesniak, CEO of Personiv. “We enjoyed working with CrowdOut and appreciate their support in this transaction.”

“CrowdOut is delighted to work with Personiv on this exciting strategic acquisition. It’s an acquisition that will make Personiv stronger as a company by providing new skill sets and capabilities to their already robust service offering,” said Brian Gilmore, president of CrowdOut.

CrowdOut is a debt syndication platform for middle market companies, providing senior, unitranche and subordinated debt through its platform while offering family offices, institutions and accredited investors the opportunity to invest in private debt on a deal-by-deal basis.