Daily News: January 29, 2014

Comerica Receives 16 Middle-Market Banking Awards

Comerica Bank announced it received 16 national and regional 2013 Greenwich Excellence Awards for Middle Market Banking.

“With our focus on relationships, we serve as trusted advisors to our business customers, providing them the credit and non-credit products and services they need to succeed in this highly competitive environment,” said Lars Anderson, vice chairman of Comerica’s Business Bank. “The positive feedback from customers who participated in the interviews with Greenwich is certainly appreciated.”

Comerica’s 2013 Middle Market Banking Greenwich Excellence Awards:

  • Financial Stability
  • Treasury Management – Overall Satisfaction – West
  • International Service
  • Treasury Management – Accuracy of Operations
  • Investment Banking
  • Treasury Management – Customer Service
  • Likelihood to Recommend
  • Treasury Management – Overall Satisfaction
  • Overall Satisfaction
  • Treasury Management – Product Capabilities
  • Overall Satisfaction – Midwest
  • Treasury Management – Sales Specialist Performance
  • Overall Satisfaction – West
  • Personal Banking Satisfaction
  • Relationship Manager Capability
  • Treasury Management – Overall Satisfaction – Midwest

“We are continuously updating our commercial cash management suite of products. This includes capabilities that differentiate our offerings from our competitors, such as integrated solutions for both payables and receivables, processing, multi-bank cash position reporting and online loan servicing integration,” said Bridgit Chayt, EVP and managing director of Comerica’s Treasury Management and Business Deposit Services. “We are grateful for this recognition, which reflects our customers’ endorsement of the value they perceive in their relationship with Comerica Bank.”

The Greenwich Awards are based on nearly 14,000 market research interviews with U.S. companies with sales revenues of $10 million to 500 million, and honorees were recognized by their customers as providing superior quality of products, service and coverage. Of more than 750 U.S. banks evaluated, Comerica ranked within the top 5% of banks with ‘distinctive quality’ and ‘performing at a differentiated level relative to peers.’

Comerica’s average middle-market loans accounted for 56% of its total average loans for the quarter ended December 31, 2013. The company’s middle market business serves companies with annual revenues generally between $20 million and $500 million.