Daily News: June 10, 2013

BofA Merrill, Others Close TeleTech Facility

TeleTech Holdings entered into a $700 million, five-year, multi-currency revolving credit facility with an accordion feature that permits, under certain conditions, an increase in total commitments up to $1 billion.

The credit facility will provide TeleTech with additional financial flexibility under more favorable terms to fund working capital, discretionary investments and capital distributions, along with organic and inorganic growth initiatives, including strategic acquisitions.

Wells Fargo Securities, KeyBank, Bank of America Merrill Lynch, BBVA Compass and HSBC Bank USA served as joint lead arrangers for the credit facility, which expires on June 3, 2018.

“The expanded credit facility reflects TeleTech’s financial strength and our confidence in the company’s growth and investment opportunities,” said Kenneth Tuchman, chairman and CEO of TeleTech. “We are excited to capitalize on the favorable lending environment to supplement our strong cash-flows and balance sheet. This increased financial flexibility puts TeleTech in a stronger position to actively pursue value-creating opportunities which will support our long-term revenue and earnings growth goal.”

“We appreciate the demonstrated leadership and execution that our lead banks provided along with the partnership in building a strong and supportive syndicate of relationship banks,” said Paul Miller, SVP and corporate treasurer of TeleTech. “The improved terms of this financing also convey the comfort that our lenders have in our business, leadership and growth prospects.”

TeleTech Holdings is a provider of technology-enabled customer experience solutions.